Dr Mark Bilandzic

Dipl.-Medien-Inf. (MCompSc), BA (Hons) Technology Management, PhD

markbil2Mark Bilandzic has a Media Computer Science and Technology Management background, and specialised in User Experience (UX) and Design Research.

He studied at Ludwig-Maximilians-Universität München, Technische Universität München, and University of California Berkeley, and completed a PhD at the Urban Informatics Research Lab at Queensland University of Technology, Brisbane. He has worked on digital product development projects in academic, freelance and organisational settings, e.g. at Siemens/Croatia, Infosys Technologies/India, Computershare/Germany and State Library of Queensland/Australia.

Mark’s research is situated in the intersection of people (social sciences), place (human geography) and technology (computer science). His work focuses on user-centred research and methodologies to inform the design and development of innovative digital products that augment social interactions and experiences in the physical world. His PhD thesis, in particular, presents a new approach and prototype system to enhance connected learning among users in public libraries and collaboration spaces.

Mark’s research has been published in conference proceedings, journals and book chapters across various disciplines, incl. human-computer interaction, community informatics, library studies, learning environments and technology management. Find a full list of publications here. He is also an active reviewer for academic publications in relation to human-computer interaction.

Academic Review Experience


  • NordiCHI: Nordic Conference on Human-Computer Interaction
  • OzCHI: Conference of the Computer-Human Interaction Special Interest Group of the Human Factors and Ergonomics Society of Australia
  • TEI: International Conference on Tangible, Embedded, and Embodied Interaction
  • DIS: ACM Conference on Designing Interactive Systems


  • Interactive Learning Environments (Routledge)
  • Multimedia Tools and Applications Journal (Springer)
  • Journal of Community Informatics
  • M/C Journal: Journal of Media and Culture
  • i.com (Gesellschaft für Informatik e.V.)


  • Informationsmanagement, Krcmar, H. (2009), ISBN-10: 3642042856


  • 2011: Scholarship to attend the Oxford Internet Institute (OII) Summer Doctorial Programme
  • 2011: Winner of the Australian National LibraryHack competition (Digital Media Mashup)
  • 2010: Vice-Chancellor’s Top 10 PhD Award, Queensland University of Technology
  • 2006 – 2007: Member of the McKinsey & Company Capstone Program
  • 2005 – 2007: Scholarship from the Studienstiftung des deutschen Volkes (German National Academic Foundation) – awared to the top 0.5% of the German student population
  • 2005 – 2007: Online scholarship from e-fellows.net


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